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Các điểm cơ bản trong văn hóa đàm phán
Back Thông tin Nghiệp vụ về hợp đồng Các điểm cơ bản trong văn hóa đàm phán

Các điểm cơ bản trong văn hóa đàm phán

  1. Luôn bắt đầu một cách tích cực và cho thấy sự tôn trọng với đối tác, giúp tạo thiện chí từ cả hai phía.
  2. Trong quá trình đàm phán, nếu đối tác bắt đầu bị kích động hay nổi giận, hãy cố gắng bình tĩnh, đừng để bị "lôi kéo" theo, mà vẫn mỉm cười, trò chuyện bình thường cho đến khi đối tác bình tĩnh trở lại.
  3. Hãy chuẩn bị thật kỹ, nhất là xác định rõ mục tiêu cần phải đạt được cho cuộc đàm phán cũng như những điểm nào bạn có thể nhượng bộ, những điểm nào không thể và bám chắc vào đó để nói chuyện với đối tác.
  4. Tạo không gian thân thiện và khéo léo đưa ra đề nghị cho phía đối tác cũng như những điều bạn muốn phía đối tác chấp thuận.
  5. Luôn tập trung lắng nghe vì điều này sẽ giúp bạn hiểu rõ được quan điểm và những gì mà phía đối tác muốn chuyển tải. Khi bạn chăm chú lắng nghe, đối tác sẽ cảm thấy mình được tôn trọng và lời nói có giá trị.
  6. Suy nghĩ thoáng và giữ thái độ đúng mực ngay cả khi bạn không đạt được điều mình muốn trong cuộc đàm phán; đừng để đối tác thấy sự bất mãn.
  7. Kết thúc cuộc đàm phán một cách nhã nhặn với nụ cười trên môi. Điều này sẽ giúp bạn tạo thiện cảm và thuận lợi cho những lần gặp sau.

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